Providing full service solutions from patient initiation to delivery.
Whether you’re in pharma, a healthcare provider, or a patient yourself – we have you covered.
Pharma
Accelerate therapy initiation with multi-modal pharmacy dispensing options that streamline the right fulfillment path for every patient.
Providers
Over 15,000 specialty healthcare providers trust CareTria Provider Connect for benefit investigation, prior authorization and copay support. Explore our solution and get started today.
Patients
Direct-to-patient cash programs and specialty pharmacy fulfillment at your fingertips.
How we are creating the fastest path from order to therapy
Overview
Deliver faster patient initiation and more conversions through connected automation and an integrated provider network.
Electronic Prior Authorization
Simplify and accelerate prior authorization with built-in automation.
Provider Network
Improve brand performance and visibility through a deeply connected, high-performing provider network.
Electronic Benefits Investigation
Deliver real-time, automated benefit verification directly in the provider workflow.
HUB Integration
Reduce costs through automation that enables HUBs to serve providers and patients more efficiently.
Overview
Fastest order to therapy through highly efficient patient onboarding and multiple modalities of pharmacy fulfillment.
Direct-to-Patient Cash
Diversify your market access strategy and brand reach with flexible, direct-to-patient cash programs.
Specialty Lite
Deliver more patient conversions at a lower cost through Specialty Lite services that are proven to drive more total fills.
White Label Pharmacy
Drive brand awareness or maintain brand loyalty leading to more product demand to the pharmacy.
Patient Assistance Program
Maximize patient reach at lower cost with scalable, automated, and efficient assistance programs.
Overview
Improve your efficiency and reduce your costs with adaptable, flexible, and compliant logistics built for emerging pharma partners.
Order-to-Cash
Optimize cash flow, visibility, and efficiency with integrated order-to-cash management.
Flash Title Services
CareTria’s Flash Title model provides a seamless and fully compliant path to commercial distribution.
Overview
Drive brand visibility, provider engagement, and product experience through compliant, end-to-end samples management.
Distribution & Fulfillment
Free up resources and move products faster with compliant, high-volume sampling distribution.
Samples Management
Optimize every stage of your sampling program to drive operational efficiency – start with a free trial.
eSampling (MySampleCloset)
The leading online sample ordering portal for healthcare practitioners.
Sample Accountability
Maintain compliance, transparency, and control with automated tracking and reporting.
Field Representative Audits & Closeouts
Protect your brand and maintain compliance with real-time audit verification.
CareTria Kitting
Leverage forty years of kitting knowledge and experience for impactful, fast, and accurate kit management and delivery.
Provider Engagement Center
Drive awareness and demand to increase brand market share through tailored contact center solutions designed to drive brand success.
eCommerce (Samplicity)
Expand reach and control by connecting directly with patients and providers online.
CareTria Provider Connect
Fastest order to therapy through highly efficient patient onboarding and multiple modalities of pharmacy fulfillment.
Electronic Prior Authorization (ePA)
Achieve quicker approvals, reducing delays in patient treatment and improving overall efficiency.
Real-Time Benefit Investigation (eBV)
Our application allows HCP’s the ability to submit requests and receive responses faster, resulting in quicker starts and stronger treatment adherence.
Manufacturers Savings Program
Streamline patient enrollment tracking and connect patients to the savings programs they need to start and stay on treatment.
Payers
Share formulary information in real-time with providers during the treatment decision-making process.
Frequently Asked Questions
How do your solutions help reduce costs and improve efficiency for pharma partners?
Our solutions are designed to reduce costs and improve efficiency by streamlining the entire patient-to-therapy process. We replace fragmented, multi-vendor workflows with a single, integrated platform.
This approach delivers value by:
- Optimizing Gross-to-Net Performance: By accelerating therapy initiation and increasing conversion rates, we help you maximize revenue from your products.
- Reducing Operational Overhead: Our automated systems for tasks like benefit investigations reduce manual labor and staffing requirements. For example, we achieved a 52% faster annual verification with a 46% staffing reduction for one partner.
- Consolidating Services: Integrating patient access, pharmacy, samples, and logistics into one ecosystem eliminates redundant processes and handoffs between multiple vendors, lowering administrative and logistical costs.
The result is a more efficient commercialization model that allows you to increase control while lowering overall expenses.
How do your patient access solutions improve patient initiation and conversion rates?
Our patient access solutions improve initiation and conversion rates by delivering faster, more efficient pathways to care. We achieve this through connected automation and an integrated provider network.
Key features include:
- Connected Automation: Our platform automates and accelerates critical steps, such as medical benefit investigations, which can be completed in 60 seconds or less. This dramatically reduces administrative delays.
- Integrated Provider Network: With a network of over 100,000 providers, our solutions are integrated directly into practice and EMR workflows. This creates a seamless, digital onboarding process for both medical and pharmacy benefits.
- Faster Patient Initiation: By connecting providers, hubs, and manufacturers in a single workflow, we eliminate common handoffs and communication gaps. This streamlined process ensures faster patient starts and higher conversion rates, directly improving gross-to-net performance.
What are the benefits of your third-party logistics (3PL) services for emerging pharma companies?
Our third-party logistics (3PL) services provide adaptable, flexible, and compliant solutions built to help emerging pharma partners improve efficiency and reduce costs.
Key benefits include:
- Increased Control and Reduced Costs: We provide smarter logistics that give you greater control over your supply chain. This approach is designed to improve your efficiency, reduce operational expenses, and optimize your gross-to-net performance.
- Adaptable and Flexible Solutions: Our services are built for the unique needs of emerging pharma. We offer the flexibility to manage complex products and scale operations as your company grows, ensuring your logistics can adapt to changing market demands.
- Assured Compliance: We deliver compliant, end-to-end logistics services. Our processes ensure secure handling and distribution, meeting all regulatory requirements and giving you peace of mind.
- Enhanced Efficiency: By integrating logistics with our other services, we create a more streamlined path from order to therapy. This reduces handoffs, cuts down on transportation costs, and accelerates the entire process.
How can your pharmacy solutions accelerate the order-to-therapy process?
Our pharmacy solutions provide the fastest path from order to therapy by combining highly efficient patient onboarding with multi-modal pharmacy fulfillment.
This integrated approach accelerates therapy initiation through several key mechanisms:
- Efficient Patient Onboarding: We streamline the initial stages of patient access, reducing delays associated with verification and authorization. Our system rapidly handles medical benefit investigations, often in 60 seconds or less, which significantly shortens the time from receipt to dispense.
- Multi-Modal Fulfillment: We offer versatile fulfillment options to meet diverse needs, including specialty pharmacy services across all 50 states, direct-to-patient cash programs, and support for PAP/Bridge/Free Trial fulfillment. This flexibility ensures the most efficient pathway is always available, maximizing conversion rates and adherence.
- Integrated Network: Our platform connects providers, hubs, and manufacturers in a single, unified workflow. This reduces handoffs and communication gaps, creating a seamless process from prescription to delivery.
By optimizing each step, CareTria’s pharmacy solutions minimize administrative burdens and logistical hurdles, ensuring patients receive their therapy faster.
How does your platform ensure compliance in logistics and samples management?
Our platform ensures compliance through adaptable, flexible, and fully compliant logistics built for pharmaceutical partners. We integrate robust compliance measures at every stage of our logistics and samples management processes.
Key compliance features include:
- End-to-End Regulatory Adherence: We manage compliant, end-to-end samples management and logistics services. Our processes are designed to meet all necessary regulatory requirements, ensuring secure handling and distribution from start to finish.
- Secure Infrastructure: With over 1 million square feet of space dedicated to logistics, our facilities are equipped to handle complex products securely. This infrastructure supports compliant warehousing and distribution for all your products, including samples.
- Integrated Compliance Workflows: Compliance is not an add-on; it is built into our platform. From provider engagement to fulfillment, our solutions maintain strict adherence to industry standards, giving you control and peace of mind.
This focus on integrated compliance reduces risk and ensures your products and samples are managed with the highest level of security and regulatory integrity.
What multi-modal fulfillment options do you provide for therapy delivery?
Our platform offers multi-modal fulfillment to maximize conversion rates and adherence. We provide several flexible pathways to ensure therapy delivery is fast, efficient, and tailored to the specific needs of the patient and product.
Our fulfillment options include:
- Specialty Pharmacy: We operate a fully licensed specialty pharmacy with the ability to dispense in all 50 states, ensuring broad access for patients requiring specialized handling and support.
- Direct-to-Patient Cash: For select brands, we facilitate a direct-to-patient cash model that has demonstrated a 90% conversion rate, a significant improvement over the typical 50% seen in retail channels.
- Patient Assistance Programs (PAP)/Bridge/Free Trial: We manage the fulfillment for PAP, bridge, and free trial programs, providing a seamless transition for patients while they secure long-term coverage.
- Samples: Our solutions include compliant management and distribution of product samples to healthcare providers, driving brand visibility and engagement.
- 3PL Distribution: We provide end-to-end third-party logistics to manage the secure and efficient distribution of your products.
By integrating these fulfillment modalities, we create the fastest and most effective path from order to therapy.
What are the benefits of your white label pharmacy services?
Our white label pharmacy services allow you to offer a branded, seamless pharmacy experience without the need to build or manage your own infrastructure. This solution provides a direct channel to patients, enhancing brand loyalty and control.
Key benefits include:
- Enhanced Brand Presence: The pharmacy experience is presented under your brand, reinforcing your company’s identity and relationship with patients and providers.
- Increased Control and Visibility: You gain direct oversight of the dispensing process, adherence data, and patient engagement, allowing for more strategic brand management.
- Streamlined Patient Experience: By integrating with our patient access and support services, we create a cohesive journey for patients, from enrollment to therapy management, improving adherence and satisfaction.
- Enhanced Brand Loyalty: Our white-label pharmacy solutions provide a direct, manufacturer-sponsored pathway for patients to access affordable branded medications. By operating under your brand, we mitigate the risk of generic substitution, preserve therapeutic consistency, and reduce brand attrition. This model reinforces provider confidence and fosters long-term adherence, helping maintain market share for post-LOE branded products while protecting your gross-to-net.
This model provides the operational benefits of a fully licensed specialty pharmacy with the strategic advantages of a direct-to-patient brand experience.
How can I contact your team for more information or to request a demo?
To learn more about our comprehensive products and services, please complete the contact form on our website. Our team will review your inquiry and connect you with the appropriate representative to address your specific needs and, if requested, schedule a demonstration of our platform.
How does CareTria Provider Connect help drive demand generation and enhance provider engagement?
CareTria’s Provider Connect drive demand generation and provider engagement by integrating compliant sample management with strategic digital outreach. This combination ensures your product is not only available to providers but also top-of-mind.
We achieve this by:
- Driving Brand Visibility: Compliant, end-to-end samples management gets your product into the hands of providers, creating direct product experience and brand visibility at the point of care.
- Enhancing Provider Engagement: Our solutions are supported by a 100k+ provider network and tools like our HCP Engagement Center and secure messaging. This facilitates targeted marketing and direct communication, increasing prescriber adoption.
- Generating Demand: By combining physical sampling with digital engagement and integrating into practice EMRs, we create multiple touchpoints that keep your brand in front of providers, directly stimulating prescription demand. One partner achieved a 5% increase in market share using our HCP Engagement Center, even while eliminating their field sales team.
What is the process for onboarding patients through your platform?
Our patient onboarding process is designed to be fast and efficient, removing common barriers to therapy. The process begins when a prescription is submitted through our digitally integrated network of over 100,000 providers.
The key steps include:
- Digital Onboarding: Our platform is integrated into the practice and EMR, allowing for seamless and secure submission of patient and prescription information.
- Automated Benefit Verification: Upon receipt, our system immediately initiates medical and pharmacy benefit investigations. This automated process can return verification in 60 seconds or less, dramatically reducing wait times.
- Patient Orchestration: Once benefits are confirmed, our system coordinates all subsequent steps, including co-pay support, patient assistance program enrollment if needed, and routing to the appropriate fulfillment channel.
- Initiation of Therapy: The streamlined workflow ensures a rapid transition from prescription receipt to dispensing and delivery, providing the fastest path from order to therapy.
Contact us to learn more
For additional information about CareTria’s comprehensive products and services, please complete the form below. Our team will review your inquiry and connect you with the right representative to address your specific needs.