Customer Support

Connect with a live CareTria support representative to learn more about personalized solutions for your organization. Shaping the future of healthcare solutions.

The starting point for all your customer support needs:

Customer support at CareTria is available to specialty healthcare providers and pharma manufacturers  alike – whether you need help navigating CareTria Provider Connect, optimizing your patient access workflow, or getting answers fast. Reach our team by phone or email Monday through Friday, and expect knowledgeable responses that keep your focus where it belongs: getting patients on therapy.

CareTria Provider Connect Support

Hours of Operation


Monday – Friday


8:30AM – 5:30PM EST

Pharma Support

Hours of Operation


Monday – Friday


8AM – 6PM EST

By Mail:

One Healthcare Way

Lakewood, NJ 08701

Patient Support

KnippeRx
EAGLE PHARMACY

855-748-2663

TTY for hearing impaired: 863-825-4050